Welcome to www.stitchpocket.com! To ensure your shopping experience is smooth and worry-free, here are our shipping terms, covering logistics, delivery partners, and international shipping.
1. Delivery Range We deliver to various European countries, including but not limited to Germany, France, Italy, Czech Republic, Netherlands, Belgium, Switzerland, etc. The specific delivery range and related costs will be displayed at checkout.
2. Shipping Method We work with many well-known logistics and express delivery companies to ensure that your order can be delivered quickly and safely. Major partners include:
DHL DPD GLS FedEx UPS Depending on your location and the shipping method you choose, different shipping companies may be responsible for delivery.
3. Processing Time We will process and ship within 2 business days of receiving the order. Processing time may vary due to inventory conditions and holidays.
4. Delivery Time Under normal circumstances, the delivery time within Europe is as follows:
Standard delivery: usually delivered within 5 business days. Expedited delivery: Usually delivered within 2 business days. International delivery: Usually delivered within 14 business days. The specific delivery time will vary depending on your location, the selected shipping method and the arrangement of the logistics company.
5. Shipping costs The shipping costs will be determined by the total amount of the order, the delivery location and the selected shipping method. You can view the detailed shipping information at checkout.
6. International shipping For international orders in non-European regions, we also provide shipping services. Please note that international shipping may incur additional costs and delays depending on the destination and customs clearance requirements.
7. Tracking your order Once your order is shipped, we will send you an order tracking number by email. You can track your order status in real time through the logistics company’s website.
8. Failure to deliver If the delivery fails due to incorrect address, recipient absence or other reasons, we will contact you as soon as possible to re-arrange the delivery. The delivery costs will be borne by the customer.
If you have any questions about shipping or delivery, please feel free to contact our customer service team. Thank you for choosing us www.stitchpocket.com, we look forward to providing you with a great shopping experience!
